Modern X-ray systems
Digital imaging brings equipment, detectors and software together. Tell Tom the make, model and symptoms so he can determine whether your system is a fit for service and what support it may need.
LENZ X-RAY / OKLAHOMA CITY & THE METRO
X-ray equipment repair
in Oklahoma City.
When your equipment needs attention, talk to the person who works on it.
Tom Lenz brings more than 30 years of Oklahoma X-ray repair experience to medical and veterinary equipment. From newer technology to older systems with years of service behind them, start with a conversation about your machine.
Service by appointment. Equipment compatibility, scope and availability confirmed before scheduling.
EXPERIENCE ACROSS GENERATIONS
New technology.
Old workhorses.
The same thoughtful approach.
Older X-ray equipment
An older machine deserves a considered assessment. Tom’s decades of experience offer perspective when discussing a legacy system. Parts availability, documentation and the condition of the equipment affect whether a repair is practical.
Medical & veterinary facilities
Whether you care for people or animals, dependable imaging matters. Lenz X-Ray works with medical and veterinary X-ray equipment, with the exact model and repair needs discussed before a visit.
Have a particular brand or model? Call to confirm support. Manufacturer-specific training, software access and parts requirements vary by system.
WHAT TO TELL TOM
Describe what changed.
You don’t need to diagnose the machine before calling. A clear description helps Tom decide on the next step.
- The system no longer reaches its normal ready state
- An error message keeps returning
- A detector is not recognized or connecting normally
- Image quality has changed or a quality check failed
- Images are not arriving at the workstation or archive
- An older system needs an assessment before further investment
These are reasons to discuss service, not a promise that every fault or model can be repaired. Network and archive issues may also need your facility’s IT team. Follow facility procedures and stop clinical use for safety faults or failed quality checks.
HOW SERVICE STARTS
A direct conversation.
A clear next step.
Call with the details
Have the equipment make, model, serial number and exact error message ready. Explain when the problem began and any operator checks already completed.
Confirm the fit
Discuss your location, equipment and service needs with Tom. Availability, travel and the scope of work are confirmed before scheduling.
Agree on the work
Confirm pricing and what is included before authorizing service. Parts and travel depend on your equipment and location; website labor estimates are for planning.
LOCAL SERVICE, PERSONAL ATTENTION
Serving Oklahoma City
and the surrounding metro.
Lenz X-Ray focuses on the OKC metro and can discuss travel beyond the area. Call with your facility’s location to confirm coverage and scheduling.
Tom and Debi are retired, but they still make time for equipment service and the people who rely on it. Every appointment starts with a conversation about the help you need.
Meet Tom & Deb →BEFORE YOU BOOK
A few useful answers.
Can you work on an older X-ray machine?
Call Tom with its make, model and symptoms. His 30+ years of experience are a useful starting point, but parts, documentation, condition and service requirements determine what is possible for an individual machine.
Do you service my brand or model?
Compatibility is confirmed by phone. Provide the exact model and serial number; don’t assume coverage from a manufacturer name alone.
Do you repair veterinary X-ray equipment?
Yes. Lenz X-Ray works with veterinary X-ray equipment as well as medical systems. Call to discuss your particular unit.
Can I check anything before calling?
Our Before You Call guide covers 10 operator-level checks. Use your model’s manual and facility procedures first. Skip the checklist and follow your safety escalation process for radiation warnings, unexpected motion, damaged wiring or failed quality checks.
What about CT scanners or linear accelerators?
Lenz X-Ray also handles inquiries about CT and linear accelerator equipment service. Call Tom to discuss the specific system and scope. The X-ray operator checklist is not a treatment-system troubleshooting procedure.
LET’S TALK ABOUT YOUR EQUIPMENT
Get Tom on the phone.
X-ray equipment repair inquiries in Oklahoma City and beyond.
(405) 613-5374